FAQ – XPARK Solutions

FAQs

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Q. What is XPark Solution?

XPark Solutions , a leading provider in Medical Billing Services is designed to improve efficiency, outcomes and ROI. Our medical billing service allows you to focus more on patient care. It reduces billing mistakes, saves you money, and improves your cash flow.

Q. Will XPark Solutions help me go paperless in my office?

XPark Solutions offers cutting-edge imaging and electronic documentation capabilities. HS Pro Solutions offers a user-friendly interface that allows you to scan and process all of your paper documents electronically.

Q. XPark Solutions offers specialty-specific billing. What specialties are supported by XPark Solutions?

XPark Solutions offers specialty services that are tailored to meet your specific needs. We can handle any medical specialty. We have experience in pediatrics, psychiatry, mental health, ear, nose, and throat, family medicine, emergency medicine and hospitalist.

Q. Do you have any hidden charges?

We are completely transparent with all our charges. There are no setup fees and hidden costs. We charge only a small portion of your collection. Free MediFusion with all features to run your practice. Additional fees may apply to training, implementation and certain functionality. Details are available on our Pricing page.

Q. Is my data safe?

We are HIPAA compliant and use industry leading encryption standards to secure your data.

Q. Do You Integrate with Lab Companies?

We have full integration with Labcorp, Quest Diagnostic and other third party labs.

Q. What are the advantages of filing claims electronically instead?

It is quicker to file claims electronically. Paper claims take 90-120 working days, while electronic filings are reimbursed by the insurance companies in 7-21 days. You can reduce time even more if you use our service. We follow a quick procedure for filing claims and reimbursing.

Q. Do You Follow Up on Unpaid Claims?

We do follow up with unpaid claims, and we add any additional information required. If the claim is not paid, we will appeal.

Q. Can you check your financial status online?

We provide you with a secure login to help you check your finances online, 24 hours a days, seven days a weeks.

Q. How do I move data from my practice to BellMedex Billing?

You can transfer data between your billing system and your practice in a variety of ways. Clients can electronically send us documents through DocuHub or your practice management system. Our services and systems are customized to meet your business needs.

As soon as the data reaches us, we begin to scrub and file them with payers in order to receive reimbursements on time.

Q. How fast do you file your claims?

Our billing staff will review your claim and file it within 24 to 48 hours. We send claims electronically because it's the fastest way to get paid. The electronic submission of claims reduces the amount of time, energy and resources required to complete medical billing.